Security of Online Banking Credentials

Yes, even we can be fooled if we are not careful enough in the digital space. By presenting a real legal case we would like to draw attention to the fact that banking phishing keeps on happening and the methods of fraudsters are constantly changing.
Despite the strong, 2-level client authentication, any systems may be hacked as their weakest link is the user himself.
 
In a two-part article our expert lawyer summarizes the experience he gained during a procedure before the Financial Arbitration Board, and by describing an actual case, he points out the weaknesses of our password management.
 
- What can be the problem with storing banking credentials on the computer?
- What risks are involved in remote screen sharing?
- How can strangers hack our primary and secondary passwords?
 
Conclusion: Pursuant to the payment services act, the bank account holder is obliged to act with due care in the given situation in order to keep his / her personal credentials secure.
Storing credentials on our computer, providing access to strangers using a remote access software, meanwhile we are using an online banking account, and disclosing all of our personal data to unknown virtual people qualifies as negligence.
 The bank holding the account will be released from its liability if it can prove that we did not act with due care.